What happens when you don’t pay Bolt?
Drivers are responsible for collecting cash from riders for cash trips. If the rider refuses to pay or pays less, please report this ride to us: Do not confirm the price in the app.
Can you owe on Bolt?
If you have a negative balance, you can pay the commission you owe to Bolt via the mobile in-app transfer. To do so: Go to the Earnings tab and click Pay to Bolt button.
Does Bolt take the money after the ride?
6. Fares and Payment Services from Bolt Operations. … 6.2 Once a Driver has completed Your Journey, Bolt Operations will collect a fare from You on behalf of the Driver for each completed Journey taken through the Service (“Fare”).
How do I retry a Bolt payment?
To resolve a failed payment, please reach out to your bank or credit card company to inform them of the amount and date of the ride so they can approve the transaction. After your bank or credit card issuer has confirmed that the transaction can be re-tried, please use the Retry Payment option in the Payments tab.
How do you cancel a Bolt trip?
You can cancel a ride in the app before or after you’re matched with a driver. However, in some cases, a cancellation fee may be charged. To cancel a ride, tap the slider on the home screen and select Cancel.
Is Bolt price fixed?
On the bright side, the booking fee is lower, as Bolt charges both a fixed fee and a variable amount based on the length of your journey.
How do I pay my Bolt debt?
Follow the steps below to make your payment from a mobile wallet:
- Tap the Pay to Bolt option.
- Select your payment option.
- Confirm your details then proceed to Pay Now.
- Enter your mobile wallet pin to confirm the transaction.
How much does Bolt charge per km in Kenya?
Bolt Base: 50 KES per km. Bolt Plus: 50 KES per km. Bolt XL: 70 KES per km.
How much does a bolt ride cost?
Trip charges cost an average of R7 per kilometre, depending on the city. Bolt Go charges riders an average of R5. 50 per kilometre.
How much is the cancelation fee for Bolt?
You won’t be charged a cancellation fee if you cancel your request within 2 minutes from the moment driver accepted your request or if a driver cancels the request without waiting for you for at least 4-5 minutes.
Do you pay bolt per person?
4.6. Fares. You are entitled to charge a fare for each instance you have accepted a Passenger on the Bolt Platform and completed the Transportation Service as requested (i.e. Fare).
How much time do you have to accept a trip on Bolt?
When you get a ride request, you will instantly see the pickup address, the distance to the passenger and the estimated time of arrival. Swipe right to accept the request — you have 20 seconds to do so. When you have reached the pickup point, swipe right to notify the passenger that you have arrived.
What happens if online transaction failed but money debited?
The transaction failed but the amount got deducted from the bank account. Banks usually take up to 3 business days to add money back to your account. Please wait for your bank to complete the reversal. Refer to the bank account statement to verify if your transaction has been reversed.
Why won’t my online payment go through?
The most common reasons for your payment to fail are either filters your bank applies to certain transactions made online, or amount limitations applied to your card. If your payment is being rejected, please reach out to your bank to get additional information.
Why does my credit card say insufficient funds when I have money?
Occasionally, your issuing bank might decline a transaction because of “Insufficient Funds”. … This can happen if there are other transactions in your account for which there is temporary authorization. An authorization can block the amount of the transaction in your account, thus reducing the available balance.