You asked: How do I report someone on Bolt?

How do I report a Bolt driver?

You can also send an email to southafrica@bolt.eu.

Bolt

  1. Select the menu bar on your Bolt app.
  2. Click on Support.
  3. Submit a report.

How do I contact Bolt customer service?

Contact us

  1. Driver & passenger phone support. +44 808 169 8818.
  2. Support phone hours. …
  3. london-signup@bolt.eu.
  4. Current Drivers. …
  5. Requests from Authorities. …
  6. Bolt Hub, 114 Power Road, Chiswick, W4 5PY.
  7. New drivers: 10am-4pm Monday-Friday / Existing drivers: 10am-4pm Thursday-Friday.

How do I contact Bolt support South Africa?

You can contact Bolt Johannesburg by phone using number 076 422 8725.

Are Bolt reviews Anonymous?

Feedback given by passengers regarding the quality of the ride-hailing service is anonymous. Your rating is private between you and Bolt.

How do I contact last bolt driver?

You will be able to contact your driver after they accept your request and this option will be available in the app for 24 hours after the ride ends. If you can’t reach the driver or more than 24 hours have passed, please contact our Support team for assistance.

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How do I report a missing item on Bolt?

If you find any lost item: And you know who left it: contact the rider via the app. You will have 24 hours to use the call option in the ride history to reach out to the rider. And you are not sure who left the item in the car: notify our Support team about the item and follow their instructions.

How do I get a refund from Bolt?

Please send refund requests to hello@boltride.com! We will respond as quickly as we can. We issue refunds for digital products within 7 days of the original purchase of the product. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Is there a phone number for Bolt?

You can also give us a call on +44 808 169 8818. Ready to begin your Bolt driver journey?

How do I send an email to bolt?

Select the trip you wish to send a message about.

  1. Go to News in the Menu Bar.
  2. Below the news section, you can see the Support Articles.
  3. Click on the most appropriate article to your issue.
  4. Send us a message.

How do you call bolt?

Calling through the Bolt app is super-easy.

  1. To make a call, tap on the “Call in-app” button in the “Contact options” menu;
  2. Enable the Bolt app to access your microphone.
  3. To end a call, tap the “End Call” button.
  4. You’ll see a notification when your passenger/driver is trying to call you.

How do I request a bolt?

Requesting a trip with the Bolt app is simple. Choose your destination, add extra stops if needed, select the preferred category then confirm your request. To make sure your location is accurate, check the green pin on the map and move it if needed.

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Does bolt charge per person?

4.6. Fares. You are entitled to charge a fare for each instance you have accepted a Passenger on the Bolt Platform and completed the Transportation Service as requested (i.e. Fare).

How do you rate someone on Bolt?

The option to tip your Bolt driver as appreciation for their excellent service will be available for up to 15 minutes after your ride has ended.

Here’s what you need to do:

  1. Give your driver a 4-5-star rating;
  2. Leave a comment, if you wish;
  3. Choose the amount you wish to send as a tip;
  4. Tap on the button and you’re done!

Can I rate an Uber driver who Cancelled?

if you can a ride before the trip has started you can not rate the driver nor can he/she rate you. If the driver cancel before the ride starts, you nor the driver can rate each other. The only way is if the trip was complete, then you both can rate each other.

Is 4.84 a good uber rating?

If your rating is between 4.94 and 4.99, you are a great passenger with lots of experience. For the longest time, my driver rating was a perfect 5.0 on both Uber and Lyft.