How do I cancel a ride bolt?

You can cancel a ride in the app before or after you’re matched with a driver. However, in some cases, a cancellation fee may be charged. To cancel a ride, tap the slider on the home screen and select Cancel.

How much does it cost to cancel a bolt ride?

You won’t be charged a cancellation fee if you cancel your request within 2 minutes from the moment driver accepted your request or if a driver cancels the request without waiting for you for at least 4-5 minutes.

What happens when you cancel a bolt ride?

You will get a notification in the app when cancelling your ride. You can either accept the cancellation fee or wait for the driver to arrive and take the ride. You will receive an invoice to the email address specified in the app with the cancellation fee amount that you were charged.

How do I cancel my bolt subscription?

In the Control Panel of your Bolt, find the Bolt you need to cancel first. Next up, you’ll find the option to delete your Bolt in the Settings tab. When you’re ready, click on the DELETE TRIAL BOLT and follow the instructions.

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Can you get a refund on Bolt?

Please send refund requests to! We will respond as quickly as we can. We issue refunds for digital products within 7 days of the original purchase of the product. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

What happens if I dont pay bolt?

Drivers are responsible for collecting cash from riders for cash trips. If the rider refuses to pay or pays less, please report this ride to us: Do not confirm the price in the app.

Is Bolt price fixed?

On the bright side, the booking fee is lower, as Bolt charges both a fixed fee and a variable amount based on the length of your journey.

How do I contact Bolt?

Email. You can contact Bolt’s Support Team at

How long does it take Bolt to refund?

Once a refund has settled, it can take up to 7 days for the refund to show up on the customer’s statements.

How do I contact Bolt Nigeria?

Contact us

  1. Driver & passenger phone support. +234012279179.
  3. 3rd floor Kojo motor building, Mabushi Abuja.
  4. Driver training time. Mondays to Fridays: 9am and 3pm.
  5. In-Person support address. 3rd floor Kojo motor building, Mabushi Abuja.

How do I change my Bolt driver phone number?

To change your phone number: Log in to the Driver Portal and update the relevant field. Make sure you have access to your old phone number. We will send a verification code to your old phone number to confirm that you have requested the changes.

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How do I activate my Bolt account?

Register your profile:

  1. Go to driver sign up page to register.
  2. If you have three or more vehicles, you can register as a fleet owner.
  3. Once you have completed your registration and your documents have been verified, you will receive an invitation by email to attend an onboarding session.

How do I repay my Bolt?

To pay the commission to Bolt, use the following details to make a bank transfer:

  1. Bolt bank account details: Account holder name: BOLT APP SUPPORT NIGERIA LIMITED. Bank: CITIBANK. Account: 0012650032.
  2. Reference: your unique reference number.

What is the minimum amount of time you need to wait before Cancelling a trip?

The Department of Transportation’s 24-hour refund regulation states that all airlines flying in the U.S., even international carriers, must issue a full refund if the reservation is canceled within a one-day window. Here’s what to know about this helpful policy for when you want to cancel a flight within 24 hours.

How do I cancel an O2 Bolt on?

What should I do? You can cancel your Extra at any point in My O2. Or call 202 from your O2 mobile and we’ll help you.