Can you cancel Bolt ride?

You can cancel a ride in the app before or after you’re matched with a driver. However, in some cases, a cancellation fee may be charged. To cancel a ride, tap the slider on the home screen and select Cancel.

Do you get charged if you cancel a bolt ride?

You won’t be charged a cancellation fee if you cancel your request within 2 minutes from the moment driver accepted your request or if a driver cancels the request without waiting for you for at least 4-5 minutes.

What happens when you cancel a bolt ride?

You will get a notification in the app when cancelling your ride. You can either accept the cancellation fee or wait for the driver to arrive and take the ride. You will receive an invoice to the email address specified in the app with the cancellation fee amount that you were charged.

How do I cancel a trip on Bolt?

You can cancel a ride in the app before or after you’re matched with a driver. However, in some cases, a cancellation fee may be charged. To cancel a ride, tap the slider on the home screen and select Cancel.

Can you get a refund on Bolt?

Please send refund requests to hello@boltride.com! We will respond as quickly as we can. We issue refunds for digital products within 7 days of the original purchase of the product. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

IT IS INTERESTING:  Frequent question: Who does Luke think took the bolt?

What happens if I dont pay Bolt?

Drivers are responsible for collecting cash from riders for cash trips. If the rider refuses to pay or pays less, please report this ride to us: Do not confirm the price in the app.

Does Bolt charge for waiting?

Wait time fee is a per-minute charge which starts a few minutes after a driver arrives at your location and continues until the driver starts the trip. If your trip is cancelled and you are charged a cancellation fee, you won’t be charged for the waiting time. …

What is the commission that Bolt takes from your trips?

Every time you complete a trip, Bolt charges 15% commission.